Privacy Policy

Thank you for visiting Climate Capital.

We respect your privacy. We believe in clearly communicating how your personal information is collected, used, and shared when you visit our Website.

By using this Website, you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy.


Terms

In this Privacy Policy the following terms have the following meaning

  • “Climate Capital”: Climate Capital Cooperative Ltd with registered office at 128 City Road, London EC1V 2NX, United Kingdom, with registered number RS004358

  • “Party”: either of Climate Capital or you the User

  • “Website”: this website, found at climatecapital.tech

  • “Platform”: the Climate Capital environmental services Platform, contained within this Website

  • “Website Visitor”: anyone visiting any of our Website pages, including but not limited to those restricted to Platform Users

  • “Platform User”: a Website Visitor who has created a user account on the Platform in order to access content reserved for Platform Users


Website hosting platforms

This Website is hosted by Squarespace, a company in the USA which uses servers in the USA, and which acts as our website analytics provider. In addition to reading our privacy policy you may also be interested to visit the Squarespace Privacy Policy page.

We use Memberspace, a company in the USA which uses servers in the USA, to manage our list of Platform Users, to control which pages of our Website users can access, to record page access by Platform Users, and to provide analytics for our Platform usage. In addition to reading our privacy policy you may also be interested to visit the Memberspace Privacy Policy page, with the text about ‘your customers’ being the relevant text for Platform Users.

We use Heroku, a subsidiary of Salesforce, a company in the USA which provides us services using servers located in the European Union, to implement some Website services available to Platform Users, including the self-service analytical tools and our Professional Services Marketplace.

We use Google, with servers in the USA and Europe, to host our online courses delivered to Platform Users.


Website Visitor data

Our website hosting platforms Squarespace and Memberspace collect personal data when you visit this Website, including:

  • Information about your browser, your network, or your device

  • Web pages you visited prior to coming to this website

  • Your IP address

The data is needed to run this Website, and to protect and improve the website hosting platform and services.

In addition, details about your use of this Website may also be collected, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Our website and platform-usage analytics providers process all of this information to learn about site traffic and activity.


Platform User data

In addition to the personal data collected for any Website Visitor as described in this policy, the following applies incrementally to Platform Users:

When you create your Climate Capital Platform user account, Memberspace will collect:

  • Your name

  • Your email address, which serves as your Platform login identifier

  • Your chosen password for the Platform

  • Your acceptance of our Platform User terms and conditions

  • Information about your browser, your network, or your device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • Your estimated location as determined from your IP address

  • Your optional consent, if granted, to receive marketing emails from us

  • Your optional textual description, if provided, of your expectations regarding the Platform

  • Your optional photo, if provided

From the Your Account menu, Platform Users can request or remove access to Platform features (called ‘Plans’).

This data is used to manage and analyse your use of the Climate Capital Platform.

When you access one of our Free or Paid courses via the Climate Capital Platform, the course contents are delivered to you via Google Slides. As a result, Google may collect information about your browser, your network, your device and your IP address, but Climate Capital has no access to the information collected by Google.


Cookies

This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. You can set your browser not to accept cookies, and you can remove existing cookies from your browser. However, some Website features may not function as a result. For more information about cookies and managing them visit https://www.allaboutcookies.org/.

Functional and required cookies are always used, which allow our website hosting platform to securely serve this Website to you. Analytics and performance cookies are used on this Website only when you acknowledge your acceptance via our cookie banner. We use analytics cookies to view site traffic, activity, and other data. For a list of the cookies, including information about their purpose, type and duration, visit The cookies Squarespace uses and Memberspace cookies


Fonts

This Website uses font files from Google Fonts and Adobe Fonts, which use servers in the European Union and the USA. To properly display this site to you, servers where the font files are stored may receive information about you, including:

  • Information about your browser, your network, or your device

  • Your IP address


Emails

When you fill in a form on our Website and provide personal identification information (such as name or email address) we use the information you provide to communicate with you, for example by sending you emails in response to your inquiry.

When you subscribe to our email list via a form on our Website, including but not limited to when creating a Platorm User account, we may send you marketing emails to the address you provide if you explicitly consent to receive these. We may share your contact information with our email marketing provider Squarespace so they can send these emails on our behalf. You can object to such sending of marketing content at any time.

Our own Climate Capital email and document filing system uses Google Workspace. This uses servers in the USA and European Union, so your emails exchanged with us will be stored accordingly.


Use of information

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing can include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others. Examples of these legitimate interests include:

  • Operation and improvement of business, products and services

  • Analyzing the use of the Website

  • Marketing of our products and services

  • Provision of customer support

  • Protection from fraud or security threats

  • Compliance with legal obligations

  • Completion of business transactions


Information sharing

As detailed in this policy, we share your information with third parties to power our online activities.

Information will be transferred outside of Europe, including to servers and companies located in the USA.

We may also disclose your personal data if legally entitled or required to do so (for example if required by law or by a court order).


Security

We and the third parties who power our online activities have reasonable security measures in place to protect against the loss, misuse and alteration of personal data under our control. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it. You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our Website whilst it is in transit over the internet and any such submission is at your own risk.


Data retention

We strive to keep our processing activities with respect to your personal data as limited as possible. Your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it. Business-related communications may be subject to statutory retention periods.


Data protection rights

If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you have the following rights under the EU General Data Protection Regulation (the “GDPR”) or its UK equivalent :

  • Right to Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.

  • Right to Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.

  • Right to Erasure: You can request that we erase some or all of your Personal Data from our systems.

  • Right to Withdraw Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time.

  • Right to Data Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.

  • Right to Object to Processing: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.

  • Right to Restrict Processing: You can ask us to restrict further processing of your Personal Data.

  • Right to File Complaint: You have the right to lodge a complaint about Climate Capital’s practices with respect to your Personal Data with the supervisory authority of your country.


Contacting us

If you wish to submit any questions, concerns or comments about this Policy or any requests concerning your personal data, please contact us via email: dp@climatecap.net


Privacy policies of other websites

The Climate Capital Website contains links to other websites.

Our Privacy Policy applies only to our Website, so if you click on a link to another website you should read their Privacy Policy.


Changes to this privacy policy

We reserve the right to make changes to this Privacy Policy as needed for operational, legal or regulatory reasons, or to more clearly communicate our policy statements.

Last modification was made 31st August 2022.